Returns & Exchanges
At Emmiol, we want you to be completely satisfied with your fashion finds, which is why we offer a flexible 30-day return window from the date of delivery. Items must be returned in their original, unworn condition with all tags attached to be eligible for a full refund or exchange.
Initiate Your Request
Log into your Emmiol account, navigate to 'My Orders', and select the items you wish to return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Ship the Items
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location, keeping the tracking receipt for your records.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing